- #Hp probook 6460b graphics driver install#
- #Hp probook 6460b graphics driver drivers#
- #Hp probook 6460b graphics driver driver#
- #Hp probook 6460b graphics driver software#
Please make sure the user has an active internet connection when they run this tool, or it will not gather some of the pertinent information we need to debug this effectively.įTP Access: ftp:/ / ftp:/ / the links above will work with most browsers just fine. Please download ImageDiags.exe and run ImageDiags.exe from your windows desktop, and it will create a log file when it completes on your desktop or in the folder you ran it from if you did not place it on your Windows Desktop. "For starters please have the user run ImageDiags on one of the failing units and perhaps also on a good unit.īelow is the link to the FTP site with the SW Image diagnostic tool. Let me share with the Community some instructions sent by one of our managers: Thanks to Brad for sending me via PM a lot of data-impressive. Hello again Brad, thanks again for your inquiries which we are reviewing. Thank you for monitoring this thread and replying individually. However, I'm quite nervous to hand out notebooks from the same generation (note the wide range of models we saw the problem on) as this and risk having the problem reoccur. If I may ask, is there a known 'safe' version of the HP power assistant? A list of affected models? What should I do to hand out a known-good notebook? I ask, because we have more purchases in our future, and I'd like to stick with ProBooks. I have received no complaints of failures after keyboard replacement.
#Hp probook 6460b graphics driver software#
I have replaced 7 of 15 so far, and as I get each notebook I am also applying both software fixes. HP support offered replacement keyboards, and thanks to the wonderful design of the new ProBooks they only take about 5 minutes each to replace.
#Hp probook 6460b graphics driver drivers#
Unfortunately our test group did not report success with either of the software fixes reported by HP Support (uninstall HP Power Assistant and uninstalling keyboard drivers from Device manager) Since the problem was very intermittent and I was only ever able to experience the issue once (and could not duplicate it), I was forced to rely on the feedback of users who reported failure. Welcome to Spiceworks! We appreciate very much your informative responses which I will file for future reference. Pressing the Caps Lock, Shift or NumLock keys this may occur randomly and not with any specific keyboard combination that engages these keys. Using headphones with the headphone jack. Opening certain programs, such as Microsoft Excel or Microsoft Internet Explorer. In many instances, this issue can be reproduced under the following conditions: Additionally, the keyboard may exhibit erratic behavior.
When this conflict occurs, an audio buzzing emits from the notebook speaker and the display panel graphics may stop responding (or "freeze"). Some versions of HP Power Assistant conflict with the device drivers in Microsoft Windows. going back to the previous rev of 2.0.X.X available in SP54635.EXE (or here http:/ / bit.ly/ MFhN8S) from HP's website will fix this issue.
#Hp probook 6460b graphics driver driver#
maybe we just remove HP's bloatware altogether.Īs referenced before, the 2.1.X.X versions of the driver for the HP Power Assistant is the culprit.
#Hp probook 6460b graphics driver install#
A download and install of SP54635.EXE (available here http:/ / bit.ly/ MFhN8S) from HP's website will fix this issue. The root of the problem is related to the version of the HP Power Assistant program that comes pre-installed on these units. I have now sent in 3 of these models for repair and just found out, after spending about 45 minutes on the phone with a tech from HP's Repair depot, that this is a known internal issue at HP. My company supports a 12 Office medical practice and many of the docs and rounding nurses have had this issue with this model of laptop.
0 kommentar(er)
